Cancellation policy
At My Canadian Pantry, we want your subscription experience to be simple and hassle-free.
Cancellations
You may cancel your subscription at any time before your next scheduled order date. To cancel, log in to your customer account and manage your subscription from the accounts portal, or contact us at [your email address].
How to Cancel
- Log in to your account at mycanadianpantry.com.au
- Navigate to Manage Subscriptions
- Select the subscription you wish to cancel and follow the prompts
Refunds on Cancelled Subscriptions
- Cancellations made before the next billing date will not be charged for the upcoming cycle.
- Orders already processed and dispatched cannot be cancelled or refunded under this policy — please refer to our Refund Policy for those cases.
Changes to Your Subscription
You can pause, skip, or modify your subscription frequency at any time through your customer account portal.
Contact Us
📧 info@mycanadianpantry.com.au 🌐 mycanadianpantry.com.au